FIRST HOUR GUARANTEE
If you're not fully satisfied after the first tutoring session (1 hour), then the session is free of charge.
CANCELLING LESSONS
Lessons can be cancelled or rescheduled 24 hours before the scheduled lesson time or earlier. For missed lessons, or cancellations within 24 hours of the scheduled time, the lesson will be charged in full, except in extenuating circumstances. If something does come up, I'll try to work it out with you.
PAYMENT
For the first session, payment is due 1 day prior to the session. Once payment is on file, future sessions will be invoiced weekly.
VIDEO ACCESS
Video access is entirely free, but requires the creation of an account on the website. You can use your Facebook or Google account to login, or create one with an email and password.
REFUND POLICY
There is a 30-day money back guarantee for any problem solving video access purchase. The request must be received within 30 days of the original purchase date.
PRIVACY
See Privacy Policy
TERMS OF USE
See Terms of Use
RATE CHANGES
Rates on the website only apply to new students. Existing students will be on their existing rate.